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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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britani brown

November 1, 2024

5  out of  5
rating by britani brown
"Desiree is very helpful and has great customer service"
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Lauryn Booher

October 22, 2024

5  out of  5
rating by Lauryn Booher
"Kaitlyn and Zach are amazing!! So sweet and helped me so quickly!"
We responded:
"Caitlyn is the best! So glad our office could help you with your auto and life insurance needs!"
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Tanya Adams

October 18, 2024

5  out of  5
rating by Tanya Adams
"Everyone at Zach Coffeys’ office was super friendly and helpful. You can definitely tell they are family oriented and care about their customers!"
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Sharon Jakeman

September 19, 2024

5  out of  5
rating by Sharon Jakeman
"Best customer service ever!!"
We responded:
"Thank you! We are so thankful you chose Zach Coffey State Farm for auto, renters, and life insurance!"
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Emily Hudgens

September 6, 2024

5  out of  5
rating by Emily Hudgens
"It was a great experience. He made it quick and easy. I would recommend him to anyone. He got me the best rate out of anyone with lower deductibles than anybody else."
We responded:
"Thank you for the review Emily! Our office appreciates your business and saving you money as well!"
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Desiree Adams

August 30, 2024

5  out of  5
rating by Desiree Adams
"Great staff who truly care! 100% recommend ☺️"
We responded:
"Awesome! Thank you for the review!"
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Tristian Putnam

August 29, 2024

5  out of  5
rating by Tristian Putnam
"Ms. Hilton was very helpful and explained everything as she did it."
We responded:
"Thank you Tristian. Cheyenne does amazing work for our customers here!"
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Marissa

August 20, 2024

5  out of  5
rating by Marissa
"Best insurance, hands down! Also, the best people to talk to!"
We responded:
"Thanks Marissa. We appreciate that!"
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Tabitha Abshire

July 31, 2024

5  out of  5
rating by Tabitha Abshire
"Cheyenne was great, super helpful and got through all my needs quickly. Super excited to continue working with this office!"
We responded:
"Cheyenne is phenomenal for our office. Very blessed to have her!-Zach"
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Shana Miller

July 29, 2024

5  out of  5
rating by Shana Miller
"Zach did absolutely amazing on helping me get a lower price on my insurance! I have been paying a lot for insurance for the last few years and he has worked hard to help me get the lowest price possible! He is so patient and willing to do whatever it takes to help his customers! Thank you Zach!"
We responded:
"Thank you Shana. So happy to have finally earned your business here!"
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Chris Richards

July 24, 2024

5  out of  5
rating by Chris Richards
"Really amazing people"
We responded:
"Chris, our team is pleased to hear your positive feedback! Thank you for sharing. - Zach"
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Destynie Mullins

July 24, 2024

5  out of  5
rating by Destynie Mullins
"Cheyanne is great!"
We responded:
"Hello, I appreciate the feedback you have shared! - Zach"
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Stevee Vandergriff

July 18, 2024

5  out of  5
rating by Stevee Vandergriff
"Best all around"
We responded:
"Stevee, my team and I want to thank you for expressing such positive feedback to us. Thank you for sharing! - Zach"
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Gary Roberts

July 18, 2024

5  out of  5
rating by Gary Roberts
"Thank's Cheyenne for the great service!! 5 stars all the way!!👍👍"
We responded:
"Gary, the trust you have in my team and I will always be important to us! Thank you for giving us the opportunity to serve you each day. - Zach"
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Todd Williams

July 17, 2024

5  out of  5
rating by Todd Williams
"In these days of seeming insanity world wide, dealing with ppl who have no idea how to treat other ppl, and CERTAINLY have never heard of the concepts of customer courtesy, southern manners/hospitality, and loyalty causes the least amount of quality service seem like 5star treatment. That being said, if I could give Cheyenne and Caitlyn 10stars, it would be done deal. Actually, perhaps platinum/diamond stars(work on that state farm)would be more appropriate. These ladies are ALWAYS a welcome excursion into "the way things were" whenever we speak. It's a trip back to a time when customers were considered/treated like friends and family. Rarely these days do you even get human interaction/service, and when you do, all too often an automated system is preferable. Likewise, it's obvious when somebody is "handling" you or with speaking to you with faux, obligatory insincerity. Both Caitlyn and Cheyenne have always went above and beyond to assist me in any way they possibly can. They always make sure I am aware of my options in every situation. They personally reach out and keep me organized regarding my policies and payments. Perhaps most amazingly, they do all this with a genuine, warm, and dare I say "infectuously bubbly" demeanor that actually lessens my often sour state amidst my chaotic schedule. Anyone that knows me in the least would tell you that keeping me organized and lightening my all too often dark affect are both monumentous tasks. They somehow check both boxes. I hope State Farm is both aware and appreciative of these ladies, bc they are what maintains my business. I'd bet a prize pig I am NOT the only one that feels this way. Thank you and well done."
We responded:
"Todd, thank you so much for your incredibly kind words and heartfelt feedback! We are thrilled to hear that Cheyenne and Caitlyn provided you with such exceptional service. Delivering a warm and genuine customer experience is at the heart of what we strive for. We truly value your loyalty and appreciate you taking the time to recognize Cheyenne and Caitlyn for their dedication. They are indeed shining examples of our commitment to treating our customers like family. Your satisfaction means the world to us, and we look forward to continuing to provide you with the highest level of service. - Zach"
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Landree Brotherton

July 15, 2024

5  out of  5
rating by Landree Brotherton
"I contacted Zach on a Friday afternoon for a quote on auto & homeowners insurance as my current coverage was coming up for renewal. He got back to me in a matter of minutes and the quote was significantly less expensive with greater coverage than my now former provider. Made the switch right away. Zach has made this process a breeze and has been very helpful along the way. I would recommend Zach Coffey State Farm to anyone seeking insurance coverage! Thanks again, Zach!"
We responded:
"Landree, thank you for recommending our State Farm Agency to assist the needs of others! My team and I appreciate you sharing that the work we put into bringing top notch service has left a positive mark! We couldn't be more excited to assist you and your future insurance needs. - Zach "
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Des Mariie

July 8, 2024

5  out of  5
rating by Des Mariie
"I spoke with Caitlyn. She was very polite & friendly. She was also very helpful with getting insurance set up for my car. If looking into getting car/life insurance, I would definitely recommend speaking with her !."
We responded:
"Des, thank you for taking a moment to express your satisfaction with our State Farm Agency! My team and I will always work hard for your business each day! - Zach"
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Zachary Feldman

July 3, 2024

5  out of  5
rating by Zachary Feldman
"Zach is the best!"
We responded:
"Zachary, thank you for the five stars! - Zach"
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Alx Layman

July 2, 2024

5  out of  5
rating by Alx Layman
"Saved 20% switching with State Farm. Good service and very helpful on setting everything up."
We responded:
"Alx, thank you for providing us with such positive feedback! We will always have your best interests in mind! - Zach"
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Summer Ricker

June 24, 2024

5  out of  5
rating by Summer Ricker
"Cheyenne was very helpful in managing my changing insurance needs. Everytime I’ve been in the office, she’s been friendly, efficient, and quick. I enjoy working with her and would recommend this office to others!"
We responded:
"Summer, taking care of each of our customers with professionalism and respect will always be the number one priority at our State Farm Agency. Thank you for sharing. - Zach"
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Lea Clark

June 21, 2024

5  out of  5
rating by Lea Clark
"State Farm the only insurance companies that would write a KIA Soul (2016)- the best rates and effortless transfer of coverage! I was able to reduce cost on home insurance at the same time- staff was knowledgable, helpful and fast!!!"
We responded:
"Lea, we will always look forward to assisting you in your time of need. The importance of keeping our customers satisfied with their insurance needs will be a priority at our State Farm Agency for a lifetime. - Zach"
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Cheryl Roberts

June 20, 2024

5  out of  5
rating by Cheryl Roberts
"Today was my first experience with the State Farm office of Zach Coffey. Caitlyn was so nice and patient as she helped me select the best option for our situation."
We responded:
"Cheryl, I greatly appreciate the time you have taken to share this positive feedback. Our team will always be here to assist with your insurance needs. - Zach"
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Benny Lafleur

June 7, 2024

5  out of  5
rating by Benny Lafleur
"Our experience with Cheyenne has been exceptional. She is thoughtful, patient, and helpful with every interaction we have had with her. Thank you for providing excellent customer service."
We responded:
"Benny, thank you for sharing your experience with my team and I! Please know we will always be here to give you the support you need. - Zach "
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J. T.L.

May 24, 2024

5  out of  5
rating by J. T.L.
"Cheyenne has worked with me on multiple occasions. She is efficient, thoughtful, and helpful. You are lucky to have her. She is an asset to your office."
We responded:
"Hello, it means so much to my team and I that you have taken the time to share this great feedback with us. Thank you very much! - Zach"
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Tabitha Fields

May 23, 2024

5  out of  5
rating by Tabitha Fields
"Cheyenne helped me today and she was so kind and extremely helpful! I would 10/10 send anyone to her for help!"
We responded:
"Tabitha, thank you for taking the time to share such kind feedback with my team and I. We appreciate you and your time! - Zach"