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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Kaylee Glassmann

May 24, 2023

5  out of  5 rating by Kaylee Glassmann
"Always great service and very friendly"

William Partnoff

May 23, 2023

5  out of  5 rating by William Partnoff
"A "BIG" tip of the Hat to Cheyenne Hilton who works in Zach Coffey's State Farm Insurance. Coming from out of the area (California), I needed to get my insurance coverage changed/updated for Living in Tennessee. I have been working with Cheyenne exclusively for my insurance needs. Boy, she is a a good and efficient Insurance person! Please feel free to contact her so you can also get the quality service she has provided myself!"

Megan Peoples

May 19, 2023

5  out of  5 rating by Megan Peoples
"I cannot thank Caitlyn enough!! She was such a GREAT help!! Please visit Zach Coffey -State Farm Insurance!! I recommend to anyone. Astonishing customer service and thank you again Caitlyn for your superb help and assistance!"

Casey Miller

May 9, 2023

5  out of  5 rating by Casey Miller
"Cheyenne has been amazing to work with and I can not thank her enough for all that she has done! She has been very kind, efficient and beyond helpful! Highly recommend!"

Gracie Wells

May 6, 2023

5  out of  5 rating by Gracie Wells
"Caitlyn was very helpful, kind, and professional!"

Kirsten Rogers

May 5, 2023

5  out of  5 rating by Kirsten Rogers
"Tiffany more is outstanding and goes above and beyond and i absolutely love her."


May 5, 2023

5  out of  5 rating by Gigglebox2013
"Tiffany was such an amazing help to me! Super friendly and professional. She gave me a great quote. I would recommend her help to anyone!"

Chris Norgaard

May 5, 2023

5  out of  5 rating by Chris Norgaard
"Let’s be honest anything insurance is a complete nightmare! But Tiffany Moore at Zach Coffee State Farm made my insurance experience, pleasant and stress-free. I definitely recommend!"

Megan Harris

May 5, 2023

5  out of  5 rating by Megan Harris
"Tiffany went above and beyond to all and any questions I had!"

Hanna Hodge

May 5, 2023

5  out of  5 rating by Hanna Hodge
"Tiffany was very helpful with my insurance needs!! I would recommend this State Farm over any!"

Shawn Toler

May 2, 2023

5  out of  5 rating by Shawn Toler
"Saved me some money !"

Steve Maxey

May 2, 2023

5  out of  5 rating by Steve Maxey
"I added my motorcycle to my policy today. I had the pleasure of working with Ms Chyanne today who was very sweet, efficient and professional. I have been with Zach and State Farm for several years now. They have been easy, professional and great to work with. I would highly recommend them to anyone looking for Insurance at affordable rates you owe it to yourself to at least get them to quote your insurance bundle."

Craig Frazier

May 1, 2023

5  out of  5 rating by Craig Frazier
"Cheyenne was very helpful getting me insurance on my keep"

Heather Shepard

April 14, 2023

5  out of  5 rating by Heather Shepard
"Definitely the place to go for teenage drivers! Cheyenne and Caitlyn helped me to find discounts for my two teens. Excellent customer service and very professional."

Pamela Logan

April 11, 2023

5  out of  5 rating by Pamela Logan
"Cheyenne was extremely helpful and responsive to my questions."

Scotty White

April 7, 2023

5  out of  5 rating by Scotty White
"5 stars 🌟 for Cheyenne. Thank you for your prompt action."

Blaine Shipley

April 6, 2023

5  out of  5 rating by Blaine Shipley
"Was wanting to get a cheaper car insurance and he really helped me out and made the process really easy"

Katelyn Gray

March 31, 2023

5  out of  5 rating by Katelyn Gray
"Caitlyn was so helpful when transferring my car insurance from a different state! She clearly explained the differences in coverage in TN and my prior state, and set up the new auto-pay to be the most beneficial for me. It was a pleasure to work with her :)"

Jennifer Gentry

March 31, 2023

5  out of  5 rating by Jennifer Gentry
"Amazing community spirit, staff are friendly. He has a great personality that enriches his desire to assist others. He and his team are fantastic. He is easy to reach and willing to assist you. I highly recommend Zack Coffey!"

Parker Frierson

March 23, 2023

5  out of  5 rating by Parker Frierson
"The team at Zach Coffey State Farm took care of me for years and through multiple accidents. Only left because I moved states."

Mia Gudger

February 28, 2023

5  out of  5 rating by Mia Gudger
"Caitlyn was wonderful to work with and super helpful. She made the process of switching insurance companies very easy and explained everything well. Thank you Caitlyn and Zach!"

Brian Cole

February 10, 2023

5  out of  5 rating by Brian Cole
"Zach and his team are on top of it. We had new construction and were balancing moving from the construction insurance to home insurance. Zach and team kept in constant contact and helped us through the process of switching. It is awesome to know if I have a question about insurance, I have a place to call that knows my situation and cares. Very happy Customer."

Julie Lane

February 7, 2023

5  out of  5 rating by Julie Lane
"Prompt, friendly service with personal touch for everything from paying bills to customized insurance needs. Thank you!"

Sara Courtney

January 26, 2023

5  out of  5 rating by Sara Courtney
"I have had insurance here for many years. Isaac and Caitlyn are wonderful. They do a great job of helping you out with anything you need. However I'm starting to think Zach Coffey is a figment of imagination because I've never seen him or met him. Anywho the place is great I highly recommend getting your insurance here."

Terri Sue Mach

January 18, 2023

5  out of  5 rating by Terri Sue Mach
"We highly recommend Zach Coffey and his Team at State Farm Insurance in Morristown TN👍👍 We recently moved to TN and Zach and Team helped make our insurance needs a seamless process. They are highly knowledgeable and such a welcoming pleasure to deal with! We insured our home and automobiles and Zach also covers additional types of insurance if needed. We are amazed at the savings State Farm offered. Terri Sue and Rudy"