State Farm® Insurance Agent Zach Coffey
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
CHEEKI BREEKI
November 4, 2025
"They handled everything fast and efficiently with no fuss."
Terri Sue Mach
October 31, 2025
"We highly recommend Zach Coffey and his Team at State Farm Insurance in Morristown TN👍👍 We recently had some questions about rental car insurance, and Desiree was extremely Knowledgeable and very helpful. They are always a pleasure to deal with! We insure our home and automobiles With Zach and his great team at State Farm. Terri Sue and Rudy"
"Terri, I'm so glad your time spent with us has led you to share such great feedback! Thank you for giving us the opportunity to serve you and provide you with top notch service! - Zach"
Cole Vdog37
October 30, 2025
"Desiree is always so cheerful. She ALWAYS calls back when she says she will & follows up so well. Rare in today's world. Great agency to work with."
Kellie Pressley
October 28, 2025
"Desiree and Caitlyn have been awesome! They are super helpful and are always so pleasant. If they don’t know the answer to something. They’ll find out and call you right back. Couldn’t ask for nicer folks!"
"Thanks for the review. The team does a great job at taking care of our customers here!"
Alex Cope
October 23, 2025
"Never has a problem with this provider, and Desiree has always been helpful when resolving issues."
"Desiree is amazing at her job. Glad she could help you out Alex!"
Angela Crayne
October 22, 2025
"Both Desiree & Cheyenne ar very professional & informative anytime I have any questions about my policy. Worked hard to get me the best coverages possible. Would highly recommend! Best agent in town!"
"Desiree and Cheyenne are phenomenal at what they do. Glad they were able to help you out!"
Juventino campos
October 3, 2025
"Caitlyn was awesome made the process easy and great deals"
"Thanks Juventino for the review. Caitlyn does a great job!"
Benjamin Halley
October 1, 2025
"Great team and better leadership! This is the best agency around"
"Thanks for the review Ben. Glad to call you a friend and fellow agent!"
Seth Gardner
October 1, 2025
"Zach is such a great agent. I really appreciate the time he takes to explain what State Farm offers and how he could help me!"
"Thanks for the great review Seth! We do our best at making insurance easy to understand and simple!"
Joe Sarrio
September 29, 2025
"Zach and his team go above and beyond to make sure they are meeting your needs. They take the time to make sure you understand. They really do care about their customers… highly recommend this office."
"Thanks Joe for the great review!"
Tim Shaw
September 29, 2025
"Zach and his staff go way above to make sure you get the right coverage in place for your home and auto. I highly recommend this office!"
"Thanks Tim for the great review!"
Mattea Gorman
September 5, 2025
"Desiree is so friendly and very helpful! She made everything super simple and quick. 10/10 would recommend using them for any insurance needs!"
"Desiree does a phenomenal job with our customers! Our agency is so thankful for her!"
Pat Cureton
August 22, 2025
"Desiree was awesome helping me update our car insurance. She was friendly and Extremely competent in handling the situation. We have been very happy with everyone and Zach’s office!"
"Thanks for the review Pat! Desiree does an excellent job and makes it seems easy! Wish I was as good! "
Raymond Vaughn
August 21, 2025
"Caitlyn was great"
"Thanks for the review Raymond and welcome to Zach Coffey State Farm!"
Jenna Osteen
August 21, 2025
"This group worked hard to get a quote that was right for me. 🥰"
"Thanks for the amazing review! My agency is glad we could earn your business to State Farm!"
Chris Hylton
August 21, 2025
"Desiree is very helpful and always nice and professional. Everyone at this office have always been great to me!"
"Thanks Chris. My agency is blessed with an amazing staff!"
Johnny Cab
August 18, 2025
"Cheyenne was outstanding, professional and went the extra mile to deliver an excellent service to better my current situation. Thanks y’all for hiring truly dedicated employees."
"Cheyenne does a phenomenal job! Glad she was able to help you out!"
Ann Blair
August 14, 2025
"Love this office and the care they provide for my family! Desiree was a great help with what I needed today!"
"Thanks Ann! Customer service is one of our cornerstones at our agency and my agency is blessed with amazing staff!"
robin goins
August 13, 2025
"Zach has been a huge help he has stayed in contact with me for several years in hopes of saving me money on my car insurance. I recently received a text trying again and he was finally able to get me a better quote than what I currently had!! The best part was we were able to do it all through text which was super helpful considering my job is 7:30-5 Monday-Friday makes it really hard to be on the phone. So thank you so very much!!!!"
"Thanks Robin. You were so easy to work with and super polite. I am glad we were able to save you money on your car insurance and look forward to starting the life insurance in the near future. Glad to finally have you as a customer at our office!"
Tyler Brock
August 12, 2025
"Very smooth process. Desiree’s attention to detail and help along the way has been greatly appreciated."
"Thanks Tyler! Desiree does a great job here and glad she was able to get everything handled for you!"
Steven Olvera
August 8, 2025
"Caitlyn was great on switching me to state farm and getting me to know the rates when they changed and was also very helpful on answering any questions I had!"
"Hey Steve, Thanks for the review. Caitlyn does a great job up here and I am glad we were able to get you auto, life, and renters insurance here cheaper than what you were paying for the auto! Glad to have you at our office!"
Gabriella Adams
July 29, 2025
"Zach's office has saved me, and my mom save so much money, desiree is always so cheerful and helpful."
"Thank you for the review! I am glad you helped your sister out! haha"
Kim Goodman
July 14, 2025
"Desiree is awesome!! She was so helpful when I had to take care of my Mom’s insurance while she was in the hospital!!! I highly recommend this place!!"
"Thanks for the review Kim. Desiree goes above and beyond with her customer service."
Emma Shipley
July 11, 2025
"Cheyenne was amazing with helping me switch to State Farm and answered all my questions."
"Thanks for the review Emma and for switching to State Farm. I am glad Cheyenne was able to get you started with auto and life insurance while still saving you money."
Veronica Galvan-Silva
July 11, 2025
"I have been with them several years. I have all my insured items bundled together which is so convenient. Everyone is very helpful, respectful, and always doing anything to help me with anything I need. Very flexible and convenient with communication methods as well. I’m very pleased!"
"Thanks for the review Veronica. I am also shocked you haven't left us a review before with how long you have been with our office! haha"