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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Carrietta Goins

March 14, 2025

5  out of  5
rating by Carrietta Goins
"Recently bought a new car and needed to change some things around on the insurance. Caitlyn was amazing and quickly took care of the account. We truly appreciate how friendly and helpful she was. Would highly recommend."
We responded:
"Thank you for the review! Caitlyn goes above and beyond for our customers!"
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Madisson Poe

March 8, 2025

5  out of  5
rating by Madisson Poe
"Finding new insurance is usually such a hassle, but with State Farm it was made easy. Caitlyn helped me customize my plan and made it extremely easy to do. They are very helpful and the rates were unmatched."
We responded:
"Thank you for the review! Caitlyn is one of the best!"
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Elesha Henderson

March 7, 2025

5  out of  5
rating by Elesha Henderson
"Desiree was a great help today! Friendly and very efficient. Thank you so much."
We responded:
"Desiree always does her best when helping our customers. Thank you for the review!"
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Angie Davis

March 6, 2025

5  out of  5
rating by Angie Davis
"The staff at Zach Coffey's office is fabulous!! I worked with Desiree this morning and she was great!! The whole team there is always so friendly and knowledgeable about anything I have ever had a question about."
We responded:
"Thank you for the review! I have been blessed with a great team."
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Nancy Guillen

March 6, 2025

5  out of  5
rating by Nancy Guillen
"Desiree offers top notch customer service! We have been a State Farm customer for over 30 years & have never received such great service"
We responded:
"Thank you for the review. Desiree and the entire team go above and beyond for our customers!"
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leslie wallin

February 24, 2025

5  out of  5
rating by leslie wallin
"Staff is always helpful, quick, and friendly. I was helped by Desiree today and she was very knowledgeable helping me make some corrections and very kind."
We responded:
"Desiree does a great job with our customers! Thank you for the review!"
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Gaby Ramirez

February 11, 2025

5  out of  5
rating by Gaby Ramirez
"I am new in town and was genuinely shocked at the level of kindness, professionalism and knowledge provided by Mr. Coffey’s team. I was helped by Caitlyn, a team member who went above and beyond to provide me all the necessary paperwork and information for my transition into a new town. Thank you so much, I am so grateful!"
We responded:
"Thank you for the kind words and review! Caitlyn does a great job with our customers and is always there when you need her!"
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Steven Wright

February 11, 2025

5  out of  5
rating by Steven Wright
"Agents are professional & courteous ,service was fast & efficient & best of all the most affordable to be found If there is a better Insurance Co I couldn’t find it"
We responded:
"Steven, we care for our customers deeply and we're proud to serve you each day. Please know we're here for you always and look forward to assisting you in the future. Thank you for your business. - Zach"
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Linda King

February 6, 2025

5  out of  5
rating by Linda King
"I spoke with Caitlyn today about a policy I wanted to start and she was such a joy to work with. She made it easy, I understood all the terms and she had me all set up in a very short time. She was so helpful and is a real asset to your office. Thank you!"
We responded:
"Thank you for the review! Caitlyn is one of the best!"
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Betty McMahan

January 30, 2025

5  out of  5
rating by Betty McMahan
"I can always depend on Zach Coffey's team to respond quickly & professionally. Thanks Desiree Adams for being so efficient!"
We responded:
"I am so glad that you had a wonderful experience. I believe I have the best State Farm team in the area!"
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Sharon Jakeman

January 28, 2025

5  out of  5
rating by Sharon Jakeman
"Best customer service ever!"
We responded:
"Thank you! We are so thankful you chose Zach Coffey State Farm for auto, renters, and life insurance!"
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Nancy Inman

January 27, 2025

5  out of  5
rating by Nancy Inman
"Desiree was very helpful today. She gave me the exact information I was asking for. Every time I have reached out or needed help. She has always been very prompt on answering me back and very respectful."
We responded:
"Thank you Nancy! Desiree is one of the best!"
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Anita Wilkerson

January 26, 2025

5  out of  5
rating by Anita Wilkerson
"Thank you to Desiree and the entire Zach Coffey team!! Professional, courteous and communication is an A+!"
We responded:
"Hey Anita, thank you for the 5 star review. We appreciate you and your family so much!"
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William Short

January 21, 2025

5  out of  5
rating by William Short
"Desiree was very helpful with my bill! Thank you so much for your expertise and for your help!"
We responded:
"Hey William. Desiree is one of the best! I am so thankful you had the opportunity to deal with her!"
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Karen Grogan

January 21, 2025

5  out of  5
rating by Karen Grogan
"Saved my family money . Great Staff. Zach Coffey is professional and friendly."
We responded:
"Thank you for allowing us the opportunity to earn your business and for leaving us a 5 star review 😎😎"
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Sarah Littleton-Smith

January 17, 2025

5  out of  5
rating by Sarah Littleton-Smith
"Everyone is so helpful. Cheyenne and Desiree in particular have been so quick to respond and answer all my questions!"
We responded:
"Hey Sarah, thank you for the review. I am so glad Cheyenne and Desiree could get everything squared away for you!"
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Tammy Lovin

January 16, 2025

5  out of  5
rating by Tammy Lovin
"My Mom(Brenda) was with Zach and his team for many years -and now I’ve been using these awesome people for my multiple car and Seadoo and antique truck insurance for years! They are always SO friendly and helpful. You can always get ahold of someone-there is never leaving a message and not getting called back for days like other places! Thankfully I’ve never had to use the insurance as far as having a wreck or anything -but, I have piece of mind knowing they will be there WHENEVER I need them! And, Desiree is awesome!!! I called needing a copy of something -and basically right as I hung up the phone with her- she had sent it to me! Wow -I’ve never saw such efficiency (and she was super friendly & professional!)"
We responded:
"Tammy, I appreciate your kind review. We always want these processes to be smooth and transparent. The efficiency and integrity in which we conduct our services will always remain of importance to this team. - Zach"
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Suzanne Hartsell

January 16, 2025

5  out of  5
rating by Suzanne Hartsell
"Desiree is always so helpful and polite! These people care about you and your insurance needs!"
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Jeff Cleary

January 15, 2025

5  out of  5
rating by Jeff Cleary
"A very kind person to speak with on the phone answered all my questions that I needed the same day!!!!"
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Janis Barrett / Claxton

January 3, 2025

5  out of  5
rating by Janis Barrett / Claxton
"Desiree is very help and she did it quickly as well . We thank you Desiree for your help you are great at what you do ."
We responded:
"Janis, we absolutely love having Desiree as a part of our team. So glad she was able to assist you. Thank you for the review!"
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Edward Jarm

January 2, 2025

5  out of  5
rating by Edward Jarm
"Great communication and explaining different insurances available"
We responded:
"Thank you Edward! Glad we could help!"
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Amanda Smith

January 2, 2025

5  out of  5
rating by Amanda Smith
"Caitlyn was phenomenal!! I’m very satisfied by her work. She explained things very well and is so very kind and helpful. I highly recommend. Thank you!!"
We responded:
"Caitlyn is one of the best! So glad you were able to work with her and get everything you needed done!"
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Chelsey Conner

January 2, 2025

5  out of  5
rating by Chelsey Conner
"Desiree was so kind and polite helping me with my insurance payment!! Thank you :)"
We responded:
"Desiree is a great asset to our team. We are blessed to have her!"
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JasonandStephanie Wise

January 2, 2025

5  out of  5
rating by JasonandStephanie Wise
"Desiree is always nice when I call to pay my insurance."
We responded:
"So glad you got to speak with Desiree. She is one of the best!"
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Michelle Fuller

December 31, 2024

5  out of  5
rating by Michelle Fuller
"Desiree at Zach Coffey’s office was very polite and professional in assisting me. I always appreciate her willingness to answer any questions I may have!"
We responded:
"Michelle, It is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Zach"